Cabin Crew is a well sought after career choice and it's slowly becoming more and more popular here in the UK. With airlines constantly expanding and hiring new crew, there are now so many options to choose from. Today, I'll be focusing on all things orange; EasyJet of course!
Here you can find all the current vacancies for all of EasyJet's bases. There's Gatwick, Luton, Liverpool, Bristol and many more to pick from. Choose an airport close by (within 90 minutes, preferably) or relocate if desired. The online application is fairly simple; fill out your basic details and see if you match their requirements to become Crew. By requirements I mean can you swim? Are you over 5"2? and over the age of 18?
Once you've submitted your online application, you play your first waiting game (there will be many). You should then expect an email requesting you to complete a couple of online tests. These are your typical scenario-based questions and nothing to worry about at all. Just remember to put the customer first when selecting your answers. Take your time, don't rush through it, really think about your answers. For example, a question could ask, "There are a group of intoxicated passengers in the cabin who have now woken up a sleeping child; the mum isn't happy as it took a long time to get her to sleep. How do you deal with the situation?' Just think what is going to make that situation better for that passenger.
The next email you should be looking out for is an invitation to an assessment day; this is where things get exciting! The assessment day is nothing to be nervous about, it's your chance to shine and show them your amazing personality and why you'd be a great fit for this role. The assessment days are usually held at either Gatwick or Luton but sometimes in local hotels, depending on the base. I had mine at Gatwick at their training centre. They start at around 8/8:30 AM, but please get there early to give yourself time to mingle and relax. They start by collecting in your documents and then taking you into a room one by one to be measured. I'm 5'3'' and I was fine. Once everyone's been measured, you'll all be taken upstairs into the main room and split into groups of around 6 per table.
The day starts with a simple company presentation and everyone introducing themselves before starting the group activities. There are two activities that you'll do in your table groups. The first will be some form of physical activity. Mine was building a 'Ski Jump' out of paper, card, string, tape and other various crafting items. We were given set rules to follow and had to find a way to build it whilst following them and working as a team. We had two assessors watching over us and taking notes the entire time as well. The second task was some form of airline expansion/upgrade and you will be given a set budget and a range of ideas on how to spend it. You must decide a team what you're going to spend it on and why. The key thing here is not to be too loud/bossy in these tasks but don't sit there and say nothing at all. I can't stress enough the importance of this and you'll see why later on.
Once the activities were done, you'll all go downstairs to the canteen for a short lunchtime break. This gives the assessors a chance to look over their notes and see who's showing the qualities their looking for and who isn't. There's usually up to 50 people at these assessment days, and of course sadly not everyone's going to get through to the interview stage. Once everyone's returned from the break, someone will begin to read out a list of names of people to leave the room to go with them. On my day, the people whose names were read out were the one's who ended up going home. I thankfully got through to the interview stage and was over the moon. There were two people in my activity group, a girl next to me who was incredibly shy and didn't participate very much at all and a man who was very dominant and loud. They both didn't get through. It's all about finding that balance of being able to help and share your ideas but allow others to do the same, in fact you should encourage it.
The interview was super easy and felt more like an informal chat if anything else! The lady I had was super friendly and made me feel beyond relaxed so my nerves soon went away. They'll talk to you about your CV, discussing your work history and what you've been up to and then soon go onto some scenario based questions. These will be questions like, "When have you given amazing customer service?" and "When have you worked well under pressure?" If you Google 'Cabin Crew interview questions' you'll find loads more examples. Once thats over, you're free to go home and wait once last time for an email to say whether you've been successful or unsuccessful.
I want to wish anyone applying the best of luck. It's an amazing career choice and you won't regret it at all.